38 live features across the manager and resident portals. This catalogue is generated from the product itself, so it changes when the product does.
FidesHub feature catalogue
38 live features. Updated 27 October 2026. Latest version at fideshub.com/catalogue.
Manager portal · 4 features
Properties, units, tenants and leases in one connected record.
Add every building once and manage its units, tenants and money from the same card.
One register for the whole portfolio means every invoice, request and report rolls up to the right building, however many sites you run.
Track each unit's status, rent and current tenant, property by property.
Vacancies are visible the day they happen, unit by unit, rather than discovered at month end.
Tenant records with their lease, P-code and payment history, from move-in to move-out.
Lease terms, contacts and payment history live in one record, so staff turnover never takes tenancy knowledge with it.
Retire properties, units or tenants without losing their history, and restore them later.
History is never lost, so past rent, disputes and audit questions remain answerable years later.
Manager portal · 6 features
Invoice, collect by M-PESA or card, and reconcile every payment.
Create single or bulk invoices, filter by status and send residents a PDF.
Billing runs at portfolio scale without side spreadsheets, and every charge comes with a document the resident can keep.
Bill water and electricity for a whole property in one pass, by rate or per unit.
Utility costs are recovered as a monthly routine rather than a manual reconciliation, consistently across every property.
Set a rent due day and a percentage, and FidesHub adds the late charge for you.
Your late-payment policy is applied identically to every tenant, every month, with no manual calculation or staff discretion.
See what was collected, what is overdue and every payment received, with exports.
Management can see collections and arrears for the month at any moment, and finance gets workbook-ready exports for month end.
Connect your Safaricom Paybill so rent goes straight to your account through an STK Push prompt.
Rent settles straight into your own Paybill, so collections never pass through a third party's account.
Residents who paid by Pay Bill or bank upload proof, and staff approve it from one queue.
Payments made outside the portal are checked before they count, which keeps invalid or mistyped confirmation codes off your books.
Manager portal · 3 features
A ledger that fills itself from rent and expenses, plus budget plans.
Income and expense entries, with rent and payments posted to the ledger automatically.
The books follow the cash automatically, so finance works from current figures instead of waiting on manual entry.
Set budgets per property, compare them to actuals and get alerts when spending drifts.
Spending is controlled property by property, with drift flagged while there is still time to act.
Built-in property calculators for quick checks without leaving the workspace.
Quick, consistent figures during viewings and owner conversations.
Manager portal · 4 features
From a resident's request to a vendor's completed work order.
Resident requests arrive with photos, and staff triage, assign and close them in one queue.
Every repair has an owner and a status, so nothing a resident reports is lost between phone calls.
Turn a job into a work order with a priority, category and vendor, and track it to done.
Contractor work is scoped, prioritised and tracked to completion, leaving a record of what was done, where and by whom.
Keep your contractors on file and assign them to requests and work orders.
One approved contractor list keeps vendor details current and consistent across every property.
Schedule inspections by type, property and unit, then complete the checklist with photos.
Property condition is recorded with photos at each inspection, which supports deposit decisions and long-term asset care.
Manager portal · 4 features
Message residents, keep files in one place and see what needs action.
Write to residents, reuse templates and see whether each message was delivered.
Before anything is sent you know exactly who it will reach and on which channel, and residents' opt-outs are honoured automatically.
Upload leases, receipts and notices and link them to a property, tenant or lease.
Contracts and notices are retrievable in seconds and tied to the right tenant or property, which matters at renewal, in disputes and in audits.
One list of everything that happened, with each item opening the page it is about.
Staff hear about events as they happen and go straight to the record concerned.
A single to-do list of items across the portfolio that are waiting on your team.
Managers start each day from one list of what needs attention across the whole portfolio.
Manager portal · 5 features
Live dashboards, business intelligence, reports and an AI assistant.
The portfolio summary: occupancy, collections and operations for the range you pick.
Leadership sees the state of the portfolio on one screen, for whatever period they choose.
Charts of portfolio performance over the period and metric you choose.
Trends are visible without exporting data into another tool.
Command center, performance, six-month forecasts, risk scores and benchmarks in one place.
Forecasts and risk scores help leadership plan ahead, not just report on last month.
Financial, occupancy, maintenance and tenant reports for any date range and property.
Owner, lender and audit reporting comes from the same data the team works in, so the figures reconcile.
Ask about your portfolio in plain language and get answers drawn from your own records.
Leaders get answers in seconds without commissioning a report, and nothing NOVA proposes happens without an explicit yes.
Manager portal · 6 features
Staff logins, page-level access, sign-in security and company settings.
Give each staff member their own login and set every page to Off, View or Edit.
Access follows each person's role, so a large team can share one system while each person sees only what they need.
Authenticator codes for staff, SMS codes for residents and self-service password resets.
Staff and resident accounts are protected by a second factor, and unattended sessions close themselves.
Company profile, currency, rent rules and portal preferences in one place.
Company-wide policies such as currency, rent due day and late fees are set once and applied consistently.
See your plan, usage, invoices and payment methods for FidesHub itself.
Your own FidesHub costs are transparent: usage, invoices and payment history in one place.
Bring existing data in from a template and take any list out to Excel or Google Sheets.
Existing data comes in without retyping, and your data can always be taken out again.
An in-app guide that answers how-to questions, a how-to library and a hand-off to live support.
Staff and residents find answers inside the product, so routine how-to questions do not have to reach your team.
Resident portal · 6 features
A self-service portal where residents pay, report issues and read their lease.
Residents see their home, balance and open requests the moment they sign in.
Residents see their own position at a glance, which heads off routine balance enquiries.
Residents pick rent, utilities or a deposit and pay the total by M-PESA or card.
Paying rent takes a few taps on a phone, which removes friction from rent day.
Residents submit a request with photos and follow its status until it is fixed.
Residents can follow progress themselves, which builds trust and reduces follow-up calls.
Notices and replies from the property manager in one inbox.
Important notices reach residents in one dependable place.
Residents open their lease and the files their manager shares whenever they need them.
Residents can check their own lease terms at any time.
Move-out notices, household changes, unit transfers and pet or parking requests in one place.
Move-outs, transfers and household changes start from a clear place in the portal rather than ad hoc calls.
Features marked Add-on are priced separately. Pricing is usage-based: build a quote for your portfolio.
